As Bodrum Stone House Hotel (“bodrumstonehouse.com.tr”), we attach importance to the security of your personal data that we process as the data controller defined in the Personal Data Protection Law No. 6698. Therefore, we would like to inform you about the processing of your personal data.

PURPOSES OF PROCESSING YOUR PERSONAL DATA

Your personal data is processed in accordance with the Personal Data Protection Law No. 6698 and secondary regulations for the purposes and legal reasons specified below: Hotel Reservation Transactions: Your personal data is processed for the purpose of completing and managing your hotel reservation. This purpose also includes sending you messages regarding reservation confirmation, cancellation or changes and reminders regarding the service. We would like to remind you that it is your responsibility to ensure that third parties with whom you share your personal data during the reservation process are aware that their personal data has been shared with bodrumstonehouse.com.tr by you and that they accept the way bodrumstonehouse.com.tr uses the data.

Customer Services: In order to facilitate reservation processes and meet your requests regarding the services we offer, we provide customer services through the live support panel on our website and our call center. The personal data you share during communication with our customer service employees is processed in order to respond to your request.

Member Account Transactions: By becoming a member of bodrumstonehouse.com.tr, you can easily manage your reservations, newsletter preferences, and search preferences. If you create a member account, the personal data you share is processed in order for you to benefit from your member account in the best way possible.

Communication: We may contact you for various purposes using the personal data you provide to bodrumstonehouse.com.tr. The main ones are completing your reservation processes, sending reminder and warning messages, and responding to your request that you have sent to us.

Legal Obligations: Your personal data may be processed, transferred, and stored for the period required by any legislation to which bodrumstonehouse.com.tr is subject or required for the purpose.

Resolution of Disputes: bodrumstonehouse.com.tr may process your personal data and share it with the relevant legal authorities in order to prove that it has carried out legal transactions and fulfilled its legal obligations in case of disputes that may arise in the future and to ensure the resolution of disputes.

Improvement of Services and Customer Satisfaction: Your personal data is processed for the purposes of conducting analytical studies to improve your website experience, evaluating your requests, complaints and suggestions and taking actions to increase customer satisfaction and service quality. In addition, publishing your accommodation evaluations and comments on the website may be carried out within the scope of bodrumstonehouse.com.tr's legitimate interests. The purpose of the evaluations, which you can also publish anonymously depending on your preference, is to inform other users about the facility you are staying at.

Marketing/Advertising: bodrumstonehouse.com.tr may use your information for various advertising and marketing activities if you give your explicit consent. In this context, your personal data may be processed for the purposes of creating a potential customer record, informing you about campaigns and opportunities, conducting profiling, targeting and advertising activities, presenting you with the most suitable offers for your past preferences and tastes, and sending e-bulletins in accordance with your preferences registered in our website member profile. Your personal data will not be processed for the aforementioned purposes in cases where you do not consent to marketing activities or withdraw your consent.

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LEGAL REASONS FOR PROCESSING YOUR PERSONAL DATA

bodrumstonehouse.com.tr processes personal data in the presence of at least one of the legal reasons stated in the Law. The legal reasons on which the above-mentioned personal data processing purposes are based are as follows:

Hotel reservation transactions, customer services and member account transactions are carried out based on the legal reason of establishing or performing a contract specified in Article 5/2(c) of the Law.

Data processing activities that we carry out in order to fulfill our legal obligations are based on the legal reason specified in Article 5/2(ç) of the Law.

Instances where personal data is processed for the resolution of disputes are based on the legal reason of establishing, exercising or protecting a right specified in Article 5/2(e) of the Law.

Marketing and advertising activities can be carried out based on the legal reason of explicit consent specified in Article 5/1 of the Law.

Activities based on the improvement of services and customer satisfaction and communication purposes are carried out based on the legitimate interest legal reason regulated in Article 5/2(f) of the Law.

TRANSFER OF PERSONAL DATA

bodrumstonehouse.com.tr shares your personal data with the accommodation facility in Turkey or abroad where you made a reservation for the purpose of completing and managing the reservations you make through the website.

In addition, your personal data may be shared with bodrumstonehouse.com.tr's business partners, suppliers from which it purchases external services, and relevant public institutions and organizations upon request within the scope of fulfilling legal obligations, within the framework of the conditions specified in Articles 8 and 9 of the Law. If you have allowed your personal data to be processed for the purpose of conducting marketing, profiling and advertising activities, it is also possible to transfer data to our solution partners who carry out the said activities on behalf of bodrumstonehouse.com.tr.

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PERSONAL DATA COLLECTION METHODS

bodrumstonehouse.com.tr may collect your personal data electronically through the call center and e-mail channels, reservation forms, membership registration forms or website live support panel and web analysis tools on the website and mobile application within the scope of the services it offers you and the data processing purposes specified above. In addition, your personal data is obtained through cookies used on the website and mobile application.

Please read the Cookie Policy for detailed information about cookies.

YOUR RIGHTS AS A DATA OWNER

By applying to bodrumstonehouse.com.tr as a data owner;

To learn whether your personal data has been processed,

To request information about your personal data if it has been processed,

To learn the purpose of processing your personal data and whether it is used in accordance with its purpose,

To know the third parties to whom your personal data has been transferred domestically or abroad,

To request correction of your personal data if it has been processed incompletely or incorrectly and to request that the transactions made within this scope be notified to the third parties to whom your personal data has been transferred,

To request that your personal data be deleted or destroyed if the reasons requiring its processing are eliminated despite the fact that it has been processed in accordance with the provisions of Law No. 6698 and other relevant laws and to request that the transactions made within this scope be notified to the third parties to whom your personal data has been transferred,

To object to the emergence of a result against you by analyzing your processed data exclusively through automated systems,

To request compensation for the damages in case you suffer damages due to the processing of your personal data against the law.

If you submit your requests regarding your rights listed above to bodrumstonehouse.com.tr in accordance with the application procedures stipulated in the Communiqué on the Procedures and Principles of Application to the Data Controller, bodrumstonehouse.com.tr will finalize your request free of charge, depending on its nature, as soon as possible and within 30 (thirty) days at the latest. However, if the transaction requires an additional cost, bodrumstonehouse.com.tr may charge the fee in the tariff determined by the Personal Data Protection Board.

You can access more detailed information on the processing of your personal data by bodrumstonehouse.com.tr and ensuring data security in bodrumstonehouse.com.tr Personal Data Protection and Processing Policy.